Delete your account

In Hearth

Open Help, then Profile and sharing. At the bottom, below Sign Out, tap Delete my account and type DELETE.

Deleted: your home's record, its rooms, walls and plans, the photos and reports you added, the looks drawn of it, its findings, systems and seasonal jobs, your tax figures and receipts, what you shared with your agent, the homes you toured and your messages with your agent about them. Your connection to your agent ends.

In Remedy

Tap your profile at the top of the home screen. At the bottom, below Sign out, tap Delete my account and type DELETE.

Deleted: your business profile and photo, licence and insurance papers, expenses and receipts, mileage and tax figures, bank links, your jobs and their photos, and every request, quote and message no homeowner can see. If a payment from an agent is still on its way to you, deleting waits until it has been sent.

In Mantel

Open the Profile tab and tap Delete account, then type DELETE. If your plan is still active, cancel it on the web first.

If you are the only person in your workspace, your sign-in is removed and the workspace is erased: your clients, their notes and messages, your letters, drafts, files and settings, and your connected accounts and keys.

Some records stay: who opted out of messages or asked not to be called, so they are never contacted again; logs of account and system actions (the system log is cleared after 30 days); payment records; records of this and earlier deletions; and deal amounts and dates, with the address and notes removed. What a homeowner keeps in Hearth, including homes and invitations you shared with them, and what a contractor keeps in Remedy stay with them.

If other people share your workspace, only your sign-in leaves it. The workspace and its records stay with them.